The Division of Information Technology (DoIT) is providing various workshops/trainings during the month of October and November. Please complete this form if you are interested in attending.







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Each session will be at 11:00 am on the designated date listed. This is the meeting link:


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Meeting ID: 285 663 870 568
Passcode: ehsjqY 

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Or call in (audio only) +1 929-229-5751,,856629729#   
United States, New York City 
 Phone Conference ID: 856 629 729#
 

 

IT Services Primer - February 20, 2024
 
To provide general overview of SUS enterprise applications, logins, self-service password resets, credential lookups, etc.

 

  
 

 

Cybersecurity Best Practices - February 22, 2024

To educate on logins do's and don'ts, email security, and various modes of attack - phishing, spear phishing, ransomwares, etc.

 

  
 

 

Multifactor Authentication (MFA) - February 27, 2024

DoIT has deployed multi-factor authentication (MFA) for all sus.edu email accounts.  Soon MFA will also be required for subr.edu accounts.  This training will cover the purpose of MFA and its features. It will also cover detailed examples of how to register and log into the system using MFA.

 

  
 

 

Lacumba Virtual Assistant (Ivy.bot) - February 29, 2024

Specializing in higher education, Ivy.ai provides an AI Communications Platform for colleges and universities. Our platform includes a custom-built, artificially intelligent chatbot, an enterprise-grade Live Chat facility, and AI-powered tools for communicating over many other channels. Ivy.ai chatbots are institution-specific and understand more questions about a wider variety of your unique topics. As a result, users receive accurate, instant answers to more of their questions, enabling institutions to provide real-time support across every channel and reinvest their time into other high-priority activities. Institutions can pick-up where the chatbot left-off using Live Chat, built-in ticketing, and a variety of other AI-powered communication tools that make human intervention more efficient.' 

 

  
 

 

Web Content Management - March 5, 2024

This unit provides technical creativity, knowledge, and management know-how in support of the University web presence and online application services. Web Applications Services oversees the administration and dissemination of vital information via the University's web portal, the Jag News Channel closed-circuit television announcement system, the electronic digital marquee display, and the mass email distribution system.

It also provides leadership to each department designated web content providers in support of the enterprise as it relates to the day-to-day operations and maintenance of the University websites and enterprise web applications.

 

  
 

 

Banner Navigation - March 7, 2024

Banner 9 basics training with tips to help you navigate and learn to use Banner successfully.

 

  
 

 

Microsoft Power BI - March 12, 2024

In organizations where data driven decisions must be made everyday, tools to aid and support the process of those decision making events have become highly valued.  DoIT has select Power BI as such a tool.  The Microsoft Power BI Overview presentation discusses the following topics: (1) What is BI, (2) Microsoft's product brand, (3) Basics of getting started, (4) Using Power BI example, and (5) Next steps.  The presenter is Carl Grant, Data Center Manager and the presentation is meant for anyone with an interest in data analysis, reporting and/or a tool to aid in management/story telling with data.

 

  
 

 

QLess - March 14, 2024

College administrators are under immense pressure to increase student satisfaction and improve the campus experience with increasingly limited resources. Students expect an individualized learning experience with support from campus systems, but negative experiences with student services are one of the biggest sources of attrition.

The QLess cloud-based queue management system for colleges and campus appointment scheduling app can help you slash attrition rates by 50% by improving the student service environment. We can help boost the student satisfaction rate to 75% by creating a positive student experience and reduce operational costs associated with student services up to 45%.

 

  
 

 

Argos Reporting - March 19, 2024

Argos is a reporting tool that is used to generate reports from the Banner data. This tool also allows user the ability to run ad-hoc reports, view dashboards and the advanced option of analytics. Argos will give you the ability to generate reports in multiple formats including PDF, TXT, CSV and HTML. You also have the ability to distribute reports on a schedule or even to specific users.

 

  
 

 

Class Climate - March 21, 2024
 
This workshop is an introduction of creating and deploying surveys, questionnaires and evaluations on a single system that provides raw data in a few clicks for a more detailed analysis.

 

  
 

 

Dynamic Form/Laserfiche- March 26, 2024

The Division of Information Technology (DoIT) has partnered with NextGenWeb Solutions to provide the Southern University System (SUS) community with a tool for creating digital forms on its campuses. Their product, Dynamic Forms, is a cloud-based forms system that provides a simple, effective way for end users to create web-based forms for data collection and electronic signatures. The following instructions will help you use the Dynamic Forms service to securely complete and electronically sign financial aid, registrar, residential housing, undergraduate and graduate forms. After you submit the forms, the designated office has access to review your completed form.

 

  
 

 

SharePoint - March 28, 2024

SharePoint Online is a powerful collaboration platform that leverages the power of the cloud. With one tool, you can create, save, share, and sync documents in real time. Learn how to best use SharePoint Online for business collaboration and document management in this training course with Carl Grant. Carl takes you on a tour of the interface, including SharePoint sites. He shows how to create, edit, and save documents; work with libraries and list apps; and integrate SharePoint with other Office apps such as Excel, PowerPoint, and Word. Plus, learn how to take SharePoint on the go with SharePoint Online on your mobile device. 

 

  
 

 

Cisco Phone System - April 2, 2024

DoIT has been deploying a new campus phone system with plans to complete its deployment over the next few months. This training will cover general usage of the new phone system along with how to take advantage of the many features that will now be available.

 

  
 

 

Banner DegreeWorks - April 4, 2024

Streamlines academic degree planning, transfer articulation, real-time advising, and graduation auditing to create efficiencies for advisors, academic staff, and facilitate students' time to completion.

 

  
 

 

Pathify (MySUPortal) - April 9, 2024


An innovative higher ed engagement hub that puts students at the center of their college journey. Pathify elevates the information that matters and background the rest, making it simpler for students to discover and engage with the opportunities your institution provides — at every step of their higher ed journey.

 

  
 

 

Banner Self Service Student - April 11, 2024

Consolidates a student’s information and academic progress in one area. Intuitive tool to help students prepare for current and future registration. Allows students to view, manage, and pay institutional charges.

 

  
 

 

Banner Self Service Faculty/Advisor April 16, 2024

Student Faculty members can perform their everyday class tasks using self-service functionality. Designed as an intuitive, responsive, mobile user experience that streamlines administrative management and accommodates the daily needs and experiences of faculty members

 

  
 

 

Banner Self Service HR April 18, 2024

Allows human resources department keep track of key employee data and plan ahead using the Employee Self-Service functionality. Employee Self-Service features a consolidated, easy-to-use dashboard that makes key personnel information readily available.

 

  
 

 

Banner Self Service Finance April 23, 2024

Allows finance team can get the data, insight, and reporting they need using the Finance Self-Service functionality. Designed tools to help financial officers and administrators across your institution create, track, and manage their departmental budgets

 

  
 

 

Online Helpdesk System - April 25, 2024


Online ticketing system which gives IT users and employees resources for remediating problems.