Frequently Asked Questions about SUS Moodle

 

What is my Universal login for Moodle? 

MySU Login Credentials

Username: firstname.lastname@sus.edu

Password: brow1234

The password is the first 4 characters of your last name and the last four digits of your Social Security number:

Name: Jane Brown

SS: XXX-XX-1234

Password: brow1234

Or

Name: John Doe

SS: XXX-XX 1234

Password: doe1234

If someone else already in the system has the same name use the following number format: 01, 02, 03, etc. at the end of last name. 

Username: firstname.lastname01@sus.edu

Please contact your campus’ IT Help Desk for the correct username. For convenience, you can look up your login information by accessing the Lookup Login Page: https://moodle.sus.edu/lookup.php

*Note: The SUS login is for accessing the SUS Moodle Consolidated Site. 

 

Whom do I contact for Moodle Login support?

SUBR Help Desk
Room 221
J.B. Moore Hall
8:00 AM – 5:00 PM, Mondays – Fridays
225-771-HELP(4357)

SUNO Help Desk
2nd Floor Information Technology Center
8:00 AM - 5:00 PM, Monday –Friday
Email: service@suno.edu

SUSLA 
Administration Building
8:00 AM - 6:00 PM, Monday –Thursday
8:00 AM - 12:00 PM, Friday
Phone: 318-670-9419

 

How do I change my password? 

You may change your password by accessing the Password Self Service Page:

If you have any problems please contact your campus’ IT Help Desk:

SUBR 
Room 221
J.B. Moore Hall
8:00 AM – 5:00 PM, Mondays – Fridays
225-771-HELP

SUNO
2nd Floor Information Technology Center
8:00 AM - 5:00 PM, Monday –Friday
Email: service@suno.edu 

SUSLA
Administration Building
8:00 AM - 6:00 PM, Monday –Thursday
8:00 AM - 12:00 PM, Friday
Phone: 318-670-9900

 

What should I do if there is an issue with what's posted in my course? 

You will need to contact the professor of the course. 

 

 

How do I send an email to a professor or student via Moodle? 

This can be accomplished a couple of ways.

You can send an email to a professor or student by clicking on that person's name in the Participants listing or
Send a message: Click Messages under the profile picture. Type in the user’s name. Type your message and press Send

 

What browser should I use with Moodle? 

Moodle is compatible with any standards compliant web browser. We regularly test Moodle with the following browsers:  

  • Desktop: Google Chrome, Firefox, Safari, Edge, Internet Explorer,

  • Mobile: Mobile Safari, Google Chrome 

 

Is there a Moodle mobile app? 

Yes, the Moodle app is available for Android and IOS devices. Once downloaded

 

How do I backup and restore my course? 

 

If I enroll in the Moodle Student Orientation course and still do not understand, what should I do? 

If you still do not understand how to use the Moodle, please see the contact for your campus below.

SUBR  
Chrisena Brown
Room 223 J.B. Moore Hall
8:00 AM – 5:00 PM, Mondays – Fridays
Email: chrisena_williams@subr.edu 

SUNO 
Cindy Venable
1st Floor Information Technology Center
8:00 AM - 5:00 PM, Monday –Friday
Email: cvenable@suno.edu  

SUSLA
Gwendolyn Tennell
8:00 AM - 6:00 PM, Monday – Thursday
8:00 AM - 12:00 PM, Friday
Email: gtennell@susla.edu 

 

 

This website uses cookies to ensure site visitors get the best experience on our website. By continuing to use this site, you accept our use of cookies and Privacy Statement. To find out more, please visit Southern University's Privacy Statement.