Frequently Asked Questions about SUS Moodle
What is my Universal login for Moodle?
MySU Login Credentials
Username: firstname.lastname@sus.edu
Password: brow1234
The password is the first 4 characters of your last name and the last four digits of your U-number:
Name: Jane Brown
U-number: XXXXX1234
Password: brow1234
Or
Name: John Doe
U-number: XXXXX1234
Password: doe1234
If someone else already in the system has the same name use the following number format: 01, 02, 03, etc. at the end of last name.
Username: firstname.lastname01@sus.edu
Please contact your campus’ IT Help Desk for the correct username. For convenience, you can look up your login information by accessing the Lookup Login Page: https://moodle.sus.edu/lookup.php
*Note: The SUS login is for accessing the SUS Moodle Consolidated Site.
Whom do I contact for Moodle Login support?
SUBR E-Learning Office
Phone: 504-286-5166
Moodle Assistance: Find Out More
SUSLA E-Learning Office
Phone: 318-670-9420
Moodle Assistance: Find Out More
How do I change my password?
You may change your password by accessing the Password Self Service Page:
If you have any problems please contact your campus’ IT Help Desk:
SUBR
Room 221
J.B. Moore Hall
8:00 AM – 5:00 PM, Mondays – Fridays
225-771-HELP
SUNO
2nd Floor Information Technology Center
8:00 AM - 5:00 PM, Monday –Friday
Email: service@suno.edu
SUSLA
Administration Building
8:00 AM - 6:00 PM, Monday –Thursday
8:00 AM - 12:00 PM, Friday
Phone: 318-670-9900
What should I do if there is an issue with what's posted in my course?
You will need to contact the professor of the course.
How do I send an email to a professor or student via Moodle?
This can be accomplished a couple of ways.
You can send an email to a professor or student by clicking on that person's name in the Participants listing or
Send a message: Click Messages under the profile picture. Type in the user’s name. Type your message and press Send
What browser should I use with Moodle?
Moodle is compatible with any standards compliant web browser. We regularly test Moodle with the following browsers:
-
Desktop: Google Chrome, Firefox, Safari, Edge, Internet Explorer,
-
Mobile: Mobile Safari, Google Chrome
Is there a Moodle mobile app?
Yes, the Moodle app is available for Android and IOS devices. Once downloaded
- Provide the site address: https://moodle.sus.edu
- Use your MySU Login Credentials
How do I backup and restore my course?
If I enroll in the Moodle Student Orientation course and still do not understand, what should I do?
If you still do not understand how to use the Moodle, please see the contact for your campus below.
SUBR
Goldie Jordan
Room 214 J.B. Moore Hall
8:00 AM – 5:00 PM, Mondays – Fridays
Email: goldie_jordan@subr.edu
SUNO
Cindy Venable
1st Floor Information Technology Center
8:00 AM - 5:00 PM, Monday –Friday
Email: cvenable@suno.edu
SUSLA
Gwendolyn Tennell
8:00 AM - 6:00 PM, Monday – Thursday
8:00 AM - 12:00 PM, Friday
Email: gtennell@susla.edu