Single Sign On FAQs
Single Sign On Portal
1. What is Single Sign On (SSO)?
SSO is a solution that provides an authentication service that will allow users to enter their campus identity once and then move between various systems without additional authentication.
2. What is my Universal ID?
A new Southern Universal ID (SUID) makes it easier to access a variety of platforms on all campuses of the Southern University System. Your new SUID (firstname.lastname@example.org.) will allow you to log in to:
* SUS Email Account
* Secured Wireless Networks
Users will continue to have access to their current campus email account and can use the SUID as an alternate email address.
3. How to login using my Universal ID?
Your SUID will be associated with your login @sus.edu
All students and employees of the Southern University System will receive their Universal ID (login and password). During this time a notice will be sent to your personal email address that includes your system identity (username and password).
Your Universal ID will be firstname.lastname, then @sus.edu; though, certain users cases may not apply to this default username.
e.g. If there is someone else already in the system with the same name then 01, 02, 03, etc. would be placed after your last name. So please reference to the notification email sent or contact DOIT help desk for the correct username at 225-771-HELP.
4. What can I access with this login?
Your Universal ID is used to allow students, faculty and staff to access various systems used on all campuses, such as computers, wireless, Moodle, e-mail, Dynamic Forms, Banner 9, etc.
5. Who do I contact for help?
Helpdesk support hours are from 8:00 AM – 5:00 PM, Mondays through Fridays, closed on Saturdays and Sundays. Customers will contact by phone. No counter hours are available on the weekends.
SUBR Helpdesk Phone Number:
SUNO Helpdesk Phone Number:
SUSLA Helpdesk Phone Number:
6. How do I fix misspelling of any personal information?
Name change or misspelled name requires valid documentation.
If you are a student, please contact your campus' Registrar’s Office.
If you are an employee please contact Human Resources.
Add Registrar's office & HR Office for all campuses.
9. Can I change my username?
Usernames are generated automatically and they are not based on your preferences. It is created at the start of your formal relationship with the University and will remain the same with certain exceptions. e.g. Name change or misspelled name.