SUBR | Financial Aid Counselor
SUBR | Financial Aid Counselor | Position Type: Full-Time Unclassified
Salary: $43,888 | Application Deadline: July 3, 2026
JOB DESCRIPTION:
The position provides counseling services to students and parents regarding the application process for obtaining federal, state, private, and institutional sources of financial assistance. The position requires that counseling be performed in a variety of media—in person, by telephone, and by e-mail. Other responsibilities include monitoring individual student eligibility for aid awarded under specific programs and regulations; verifying the accuracy of information submitted by students on the Free Application for Federal Student Aid (FAFSA); certifying the eligibility and processing of funds for federal and private loan programs; assisting in identifying all sources of financial assistance for which a student may qualify to continue enrollment at the University, and communicating with students with respect to issues or conditions that may harm their continued eligibility to receive financial assistance. Work in a professional and congenial manner within the Financial Aid Office, within the university, and in representing Southern University and A&M College externally.
JOB RESPONSIBILITIES:
- Counsel students and their parents concerning eligibility for federal, state, institutional, and private student financial aid programs
- Interpret and explain financial aid regulations, resolve simple and complex problems, and offer information about financial aid options
- Provide excellent customer service during walk-in visits and appointments and via letter, telephone, and e-mail
- Stay abreast of industry changes by reading NASFAA News and LASFAA listserv messages
- Provide front-desk coverage as necessary to ensure telephone and walk-in coverage
- Attend state and federal workshops and conferences
SPECIFIC QUALIFICATIONS:
- Bachelor's degree from a regionally accredited institution.
- 0-5 years of experience
- Customer Service, FERPA Knowledge
HOW TO APPLY:
Interested applicants must complete a Southern University employment Application.
APPLICATIONS SHOULD INCLUDE:
- A cover letter detailing experience and alignment with the role
- A curriculum vitae (CV) or resume highlighting expertise and accomplishments
- Three (3) professional references.
Point of Contact:
Taishieka Davis | Director of Financial Aid (SUBR)
Office of Financial Aid
A criminal background check and reference verification are required.
EEO/ADA Statement: The Southern University System complies with Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws. Southern University and A&M College forbids discriminating or harassing conduct that is based on an individual’s race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable federal and state laws. This commitment applies to but is not limited to decisions concerning hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other college-administered programs. Discriminatory acts of any kind are strictly forbidden.